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When submitting a case, remember to include:

  • Errors from the Xperience Event Log
  • A description of what you want to achieve
  • Information about your environment
  • Description of known customizations
  • Screenshots of the issue

Self Help

Before submitting a question, check out our awesome self-help resources:

Documentation
Questions & Answers
Hotfixes & Bugfixes
 
If you are using Portal engine, you can usually see Design tab when editing a page in Kentico Administration.
Otherwise you might be using ASPX templates. For other cases, discuss the development model with you System Administrator.

Contact details

 

 

Kentico 24/7 Support

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support@kentico.com